Staff Team Positions
At LaserCraze of Massachusetts
We offer a competitive pay system which includes a bi-weekly customer satisfaction driven incentive system which allows employees to earn as much as three dollars per hour above minimum wage in addition to other bonuses related to exceeding customer expectations.
Front Counter/Registration Staff:
This position greets customers, operates the laser tag game control system, assists customers with their laser tag and play zone registration and sign-up, checks-out customers using the pos system.
Redemption Counter Staff:
This position assists customers with their prize selection, stocks and maintains prizes, and helps to maintain cleanliness throughout the games area.
This position briefs and trains customers on the use of the equipment as well as coaches, facilitates, and referees the laser tag games.
This position assists customers in the game arcade while providing game maintenance including loading tickets, fixing ticket and token problems, and maintaining cleanliness.
Craze Cafe Attendant:
This position makes and bakes pizza, serves customers various menu items, assists hosts and hostesses tending to parties, and operates the point-of-sale (cash register) in the sale of food products.
Adrenaline Zone Attendant:
This position supervises, assists, and interacts with kids in the inflatable zone to ensure safety through the following of the inflatable zone rules while also ensuring the area's cleanliness.
Before filling out an application, read our Things You Should Know About LaserCraze information sheet.
You may also come into the LaserCraze center that you'd like to work in (where you may also fill out an application on site, if you prefer) and submit your application to a manager.
What We Expect
Our staff members are responsible for providing a clean, safe, fun, entertaining experience with exceptional customer service that exceeds the customer's expectations.
All LaserCraze personnel are responsible for enthusiastically attending to customers and keeping the facility spotlessly clean at all times.
We cross-train our staff on all staff positions. You may be assigned particular positions more frequently to the position you most desire and/or are best suited for.
We hire staff as young as 16 years old.
Staff earn up to $14 per hour.